WORK EXPERIENCE
SAP Redwood Monitoring Support Specialist
Standard Chartered Bank, India (Hybrid)
June 2022 – August 2024
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Migrated BPA 9.1 to RMJ 25.1 with Secure Gateway and Spool Server.
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Optimized 40+ workflows and achieved 99.9% process chain stability.
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Managed 500+ SAP and Non-SAP batch workflows via RMJ platform.
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Promoted 99 SAP FPSL/FSDP fixes using ADO tracking and testing.
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Tuned memory management; achieved 27% runtime reduction across FPSL.
Deputy Manager (Assistant ERP-Lead)
Vodafone Intelligent Services, India (Remote)
March 2021 – June 2022
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Coordinated SUM-based SPS upgrade for ECC 6.0 & PI 7.1.
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Handled SPDD/SPAU issues and SLT sync for 3+ company code merges.
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Configured platform agents and optimized schedules in BPA/RMJ.
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Built Robo Finance using UI Path to automate 50+ SAP FICO processes.
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Reduced queue latency and message errors by 40% during peak loads.
Consultant
HCL Technologies Ltd., India (Onsite)
February 2015 – November 2018
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Deployed BPA Redwood batch automation with 150+ job dependencies.
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Tuned SAP ECC/BW jobs and applied SAPNotes, improving BI uptime by 25%.
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Resolved 50+ STMS issues and synced 100+ transports.
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Built 80+ SOPs for BPA events and job automation.
Application Consultant
IBM India Pvt. Ltd., India (Onsite)
July 2010 – February 2015
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Performed SAP kernel upgrades and SAP Note implementations.
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Tuned SAP on AIX with DB2 profiling; improved response time by 15%.
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Managed SPAD printing, SSO, language packs, and ChaRM-based transport.
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Reduced long-running job failures via Redwood BPA standardization.